Adaptavis - We're a business performance and transformation consultancy.

Privacy Policy

Introduction and Who We Are

Adaptavis respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data, as well as your rights regarding your personal information.

Adaptavis is a business transformation consultancy delivering innovative solutions to clients worldwide. When we refer to “Adaptavis,” “we,” “us,” or “our” in this privacy policy, we are referring to Adaptavis Ltd, the company responsible for this website and the handling of your personal information.

Our Data Privacy Manager

We have appointed a Data Privacy Manager responsible for overseeing any questions you may have about this privacy policy. For any inquiries, including exercising your legal rights, please contact us using the details below:

Email: [email protected]
Postal Address: 5th Floor 20 Old Bailey, London, United Kingdom, EC4M 7AN

Complaints

If you are unhappy with how we manage your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns first, so please contact us directly.

Keeping Your Information Up to Date

To ensure your personal information is accurate and current, please notify us of any changes by emailing [email protected].

Summary of This Privacy Policy

This privacy policy describes:

  • What personal information we collect about you
  • How your personal information is collected
  • How we use your personal information
  • The basis on which we use your personal information
  • Who we share your personal information with
  • How we protect your personal information
  • International transfers of your personal information
  • How long we keep your personal information
  • Your legal rights

What Personal Information Do We Collect?

We may collect personal information from you when you engage with our services, contact us, or use our website. This includes:

  • Identity Information: including name, job title, organisation, and relationship to Adaptavis
  • Contact Information: including email address, postal address, and telephone number
  • Technical Information: including IP address and how you use our website
  • Marketing Preferences: including your preferences for receiving marketing materials from us
  • Event Information: including details provided when attending our events
  • Financial Information: including payment-related information when engaging in business with us

How Is Your Personal Information Collected?

We collect your information directly from you, through interactions with our website and services, and via publicly available sources to keep our records accurate and up to date.

How We Use Your Personal Information

This privacy policy describes:

  • Respond to enquiries and provide information
  • Improve our website and services
  • How we use your personal information
  • Manage our relationship with you and our clients
  • Promote our services
  • Send business updates and event invitations
  • Comply with legal obligations
  • How long we keep your personal information
  • Support recruitment activities

We do not sell your personal information.

Use of Our Website and Cookies

Our website uses cookies to enhance your browsing experience and improve functionality. For more information about our use of cookies, please see our Cookie Policy. You can manage your cookie preferences at any time.

Marketing

We may use your personal information to understand your engagement with our communications and website. If you wish to stop receiving marketing communications, you can unsubscribe by contacting [email protected].

Meetings and Events

When attending an event hosted by Adaptavis, we may collect personal information related to your participation. This may include dietary or access requirements to cater to your needs.

Our Services

In delivering our services, we may process personal information provided by you or on your behalf. We use this information to manage our client relationships, conduct business acceptance checks, and fulfil our contractual obligations.

The Basis on Which We Use Your Personal Information

We may collect personal information from you when you engage with our services, contact us, or use our website. This includes:

  • To Perform a Contract: Engaging with you to provide our services
  • Legitimate Business Interests: To improve our services and manage relationships
  • Legal Obligations: To comply with applicable laws and regulations

Who We Share Your Personal Information With

We may share your personal information with trusted third parties, including:

  • Professional advisers and auditors
  • IT service providers
  • Event partners and organisers
  • Third parties engaged in the delivery of services to clients

If required by law, we may disclose your personal information to regulatory authorities.

How We Protect Your Personal Information

We implement appropriate security measures to protect your data from unauthorised access, use, or disclosure. Access to your personal information is limited to those who need it for legitimate business purposes and are subject to confidentiality obligations.

International Transfers of Your Personal Information

Adaptavis operates globally. We may transfer your personal information to locations outside your country for business purposes. When doing so, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. Specifically, personal data transferred outside the UK is processed in compliance with the conditions for such transfers laid down in Chapter V of the UK GDPR. Personal data transferred outside of the EEA is processed in compliance with the conditions for such transfers laid down in Chapter V of the EU GDPR.

How Long We Keep Your Personal Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

Your Legal Rights

You have the following rights regarding your personal information:

  • Access: Request details of the personal information we hold about you
  • Correction: Request to update inaccurate or incomplete information
  • Deletion: Request the removal of your personal information in certain circumstances
  • Restriction: Request to limit the processing of your information
  • Objection: Object to the processing of your information for specific purposes
  • Data Portability: Request to transfer your personal information to another organisation

To exercise any of these rights, please contact our Data Privacy Manager at [email protected].

Even after you withdraw your consent, we may continue to process your information where required by law.

Contact Information

If you have any questions about these Terms of Use, please contact us at:

Email: [email protected]
Postal Address: 5th Floor 20 Old Bailey, London, United Kingdom, EC4M 7AN

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Business Address
5th Floor 20 Old Bailey, London
United Kingdom, EC4M 7AN
Contact Us
Normal Office Hours
Mon - Fri: 8.00 - 18.00 GMT
Holiday: Hours so please use the above email or the contact us form